Dear Starbucks

I enjoyed the first cup of espresso but I was puzzled what a "personal cup" was when I asked for my second espresso. I found out that what I guess is called an "unpersonal cup" is a to-go cup, and an actual cup made of ceramic material is a "personal cup". I like the personal touch when I'm sitting there.

Why don't you have silverware? It's rather messy to eat your fairly delicious coffee cake from the strange half paper bag it comes in. I can't really fold the edge over and take it with me, it's too small. Sorry about the crumbs.